Updated 10/18/23
These terms can be found on our website at https://shangrilaeventcenter.com/reservations/terms-of-service
Shangri-La Event Center is proud to be an exclusive property where proceeds from your event directly fund assistance and scholarships for individuals and families in need of various mental health and other therapeutic services. To learn more about our cause go to www.shangrilaeventcenter.com/our-cause .
SHANGRI-LA EVENT CENTER IS A ONE STOP EXPERIENCE FOR ALL OF YOUR EVENT CENTER NEEDS! Creating memorable experiences is our passion. Team up with us and we can help you create a remarkable and unforgettable event. You are also welcome to use your own vendors for catering and rentals.
Shangri-La Event Center offers a wide variety of wedding and party rentals at affordable prices. We offer TABLES, CHAIRS, LINENS, ARCHES, DECOR and more! If we don’t have it, tell us what you are looking for and we’ll do all we can to make it happen!
BOOKING POLICIES
DEPOSIT We will collect 50% non-refundable cost at time of booking. You agree to leave a credit card on file with us and the remainder of the balance will be charged to the card on file 120 days prior to your event.
CANCELLATION Cancellations prior to 365 days are at Shangri-La’s full discretion and Shangri-La may refund the deposit less a $25 processing fee or 5%, whichever is greater. Failure to cancel prior to 120 days will necessitate a charge for the full booking.
CLEANING AND DAMAGE DEPOSIT A minimum hold of $500 damage deposit and cleaning fee will be placed on the Credit Card on file upon check in. A refund, if applicable, will be performed within 14 business days. You are responsible to see that all personal property and vehicles are removed from the premises unless there is a prior agreement in writing.
If there is any damage to the venue or accommodations or if there is an excessive mess, Shangri-La Event Center will charge a $500 additional cleaning fee to your card on file. Wedding insurance is recommended if there is a concern for larger groups.
A checklist will need to be completed prior to checkout and any violations and/or damage will be notated at that time.
RESORT POLICIES
RESTRICTED AREAS Your guests and vendors are your responsibility and are restricted to the Event Center area. Please do not enter into any gated or restricted areas. Guests and vendors found in other areas of the resort may be subject to trespassing laws and may be removed from the property. Photo opportunities outside the Event Center area need to be approved by our Event Coordinator.
PARKING: Park only in the parking lot and other paved areas. Any damage caused by parking in non-designated areas will be charged to you.
OUTDOOR VENUE DESIGNATION I understand this is an outdoor venue and that the Event Center House is designated for bathroom facilities and as an Event preparation area ONLY. If bad weather occurs you are responsible for ensuring your guests have adequate weather protection by providing tents or other forms of protection.
EVENT CENTER HOUSE INTERIOR Furniture and decor in the Event Center House may not be moved unless approved by the Event Coordinator. Any furnishings or decor that is missing or damaged will be charged back to you at retail prices.
RENTALS You are responsible for rental items from the time they are delivered until they have been checked back in. Please keep all items secure, dry and protected from the elements as we do charge for missing, broken and water damaged items. We ask that all items be returned and if any missing items can be located after the event, we ask that they be returned immediately. You will be charged retail pricing for any damaged items or for items that are lost.
NOISE RESTRICTION The Shangri-La Event Center and Resort is located in the city limits of Toquerville. Noise restrictions apply including 10 PM to 8 AM mandatory outdoor noise reduction. Additionally, any speakers or other sound bearing devices need to be directed West in order to reduce excessive noise. This noise level will not at any time exceed 110 Decibels. If your event is shut down for noise level or any inappropriate conduct, you are responsible for any fines and understand there will be no accommodations for another date.
FIREARMS, DRUGS OR ILLEGAL SUBSTANCES No firearms, drugs or illegal substances may be used on the property. Smoking is only allowed in designated smoking areas.
ALCOHOL USE The Shangri-La Event Center does not promote or encourage alcohol use. Any consumption of alcohol is your full responsibility and Shangri-La accepts NO responsibility for the use of alcohol and the use thereof should be legal according to local and state laws.
FIRE RESTRICTIONS There will be no open fires, for fireworks, candles, and sparklers.
DATE CHANGE DUE TO DISASTER, EPIDEMIC, TERRORISM OR WEATHER: Shangri-La will not issue a refund in the case of a disaster, epidemic, terrorism, government restrictions, weather or an uncontrollable act of God. Shangri-La will do all it can to reschedule/accommodate another event at a later date.
INJURY CLAUSE: Shangri-La disclaims all liability for any accidental, unintentional, careless, negligent, intentional or reckless action, caused by person, equipment, animal, environment or other resulting in loss, damage, injury, illness, disability or death to any visitor, person, vehicle or property. We have done everything within our power to ensure your safety and you need to do your part by adhering to our rules and listening to and abiding by all instructions from our staff. If you do not understand anything or have any questions at any time, please seek clarification. In the event that there is any damage to the Event Center property or to the Event Center House during your reservation, the “card on file “will be charged to indemnify such damage. The hourly rate is $50 per hour for repairs plus parts and supplies.
EVENT CENTER ONLY
Check-in and Check out Times:
Full Days 10:00 AM – 10:00 PM
1/2 Day Mornings 10:00 AM – 3:00 PM 1/2 Day Evening 5:00 PM – 10:00 PM
Early check-in may be available when no events are available and will be at the discretion of the Event Coordinator.
All efforts will be made to have the Event Center cleaned and ready by your check-in time. If arriving outside of check-in times, please call to make arrangements.
Rates/policies are subject to change and vary during high impact periods and special requests.
Check-out time must be met to allow cleaning to be completed for the next guest(s). Guests that occupy the property beyond 3:00 PM on Morning Bookings or 10:00 PM on Full and Evening Bookings without prior approval will be charged a late check-out fee equivalent to $500.00 deposit for each hour of occupancy beyond the checkout time.
EVENT CENTER CHECKLIST
Kitchen:
Wipe down counters and sink
Wipe down the fridge and any spills (Keep food in that needs to be cooled) Wipe out stoves, microwaves and all other used appliances.
Sweep Floor
Take out trash and replace liners
Bathrooms: (2)
Wipe down counters and sinks Take out trash and replace liners
Chairs, Tables and other Furniture:
Make sure all furniture is where you found it
Wipe down the tables and chairs. If tables and chairs are not wiped down or in the working condition you found them you may incur additional CLEANING AND DAMAGE DEPOSIT charge
Outside:
Clean up all trash off of grass, deck and parking lot.
Please check the building and grounds for clothing, dishes, decorations, lights, etc. Do not take any items from the event center that you did not bring. When you have completed this check-off list, text the Event Coordinator. This ensures a full refund when check-list is completed. (Unused food drinks ice will be graciously donated ).
Remember that we are not responsible for any items left after events. We will not hold on to any items left over a 24 hour period. After the 24 hours have expired we will consider the Shangrila property.
_______ I authorize Shangri-La Event Center to hold an initial CLEANING AND DAMAGE DEPOSIT If check out is completed satisfactorily the hold will be lifted and the full deposit of $500 will be refunded. Any damage exceeding the deposit will be charged to *card on file.
Shangrila Additional Rentals:
10 72” Round Heavy-Duty Granite White Plastic Folding Tables $10.00 Ea.
8 8ft Banquet Heavy-Duty Granite White Plastic Folding Tables $10.00 Ea.
15 White, Black & Ivory 120” Round Polyester Tablecloth, Dining Table Cover $10.00 Ea.
8 Banquet White, Black & Ivory Polyester Tablecloth Covers $10.00 Ea.
100 White Resin Folding Chairs Vinyl Seat Padding $1.50 Ea.
3 Wedding Arches $150.00 Ea.
6 Round Bar Height Cocktail Tables $15.00 Ea.
1 Built-in Sound System – 2 Microphones & Bluetooth Accessible $250
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We hope you enjoy Toquerville, The Shangrila Valley and your stay!
UPON RECEIPT OF THIS EMAIL OR RESERVATION I ACKNOWLEDGE THAT I AM RESPONSIBLE FOR ANY DAMAGES THAT MAY OCCUR DURING MY RESERVATION AT SHANGRI-LA EVENT CENTER & RESORT BY ANY OF MY GUESTS. I HAVE AUTHORIZATION AND AUTHORITY TO USE THE CARD ON FILE AND WILL USE SUCH CARD TO COVER ANY PROPERTY DAMAGE I MAY CAUSE.